# Firm identity, make drafts sound like your firm

URL: https://engiprose.com/help/set-up-your-firm/firm-identity
Updated: 2026-08-31
Audience: admin

Set your letterhead details so generated proposals carry your firm's real address, never an invented one.

Organization Admin or Admin can set the firm identity the AI is allowed to
place on generated proposals. It's a small panel, and it's worth setting on
day one.

:::checklist title="What you'll do"
- Enter your firm's letterhead details
- Understand what happens if you leave it empty
:::

## Set your letterhead details

:::figure src="/help-figures/set-up-your-firm/firm-identity-1.png" alt="The Firm Identity settings panel, with the firm name and contact email shown read-only, and a letterhead details textarea filled in with an address, phone number, and website" caption="Firm name, contact email, and letterhead details" route="/admin/settings/firm-identity"
:::

Open **Firm Identity**, under Settings. The **Firm name** and **Contact
email** shown here come from your organization profile. Below them, the
**Letterhead details** box is where you type your address lines, phone,
website, and any office locations, exactly as they should appear on a
proposal. Click **Save**.

:::warning
"The letterhead details below are the only firm address and contact
information the AI is allowed to place on generated proposals (cover pages,
letters, contact blocks). If this is empty, drafts show a [TO BE CONFIRMED]
placeholder wherever your address or contact details are needed. The AI
never invents them."
:::

That's the product's own wording, and it's worth taking literally: the AI
will not guess your office address or phone number. Until you fill this in,
generated drafts leave a visible placeholder wherever that information would
go.

Letterhead details are used verbatim, so format them the way you want them
to read on the page: one line per address line, phone, and website.

::::faq title="Common questions"
:::q question="Can I change my firm name here?"
No. Firm name and contact email are managed on your organization profile,
not this panel. Both are still provided to the AI alongside your letterhead
details.
:::
:::q question="What if I have more than one office?"
Add each office as its own set of lines in the letterhead details box. The
AI uses the text as written.
:::
::::